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      Mark W. Wall
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    • By Mail:
      City of Middletown
      One Donham Plaza
      Middletown, OH 45042
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      (513) 425-7766
      or 911 for emergencies
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      Click here for general
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    • City Council

    • By telephone:
      (513) 425-7719
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    • Larry Mulligan, Jr.
      Mayor
    • Dan Picard
      Vice-Mayor
      Ward 4
    • Ann Mort
      Ward 1
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      Ward 2
    • Joshua Laubach
      Ward 3
    • Joe Mulligan
      At-Large
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    • Anita Scott Jones
      At-Large
    • Betsy Parr
      Clerk of Council
    • City Departments

    • City Manager
      Judy Gilleland, Manager
      (513) 425-7836
    • City Council
      (513) 425-7719
    • Community Revitalization
      (513) 425-1808
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      (513) 425-7847
    • Finance
      (513) 425-7872
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      (513) 425-7996
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      (513) 425-1818
    • Human Resources
      (513) 425-7934
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      (513) 425-7830
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      (513) 425-7802
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      (513) 425-7922
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      (513) 425-7756
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      (513) 425-1860
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Satisfaction Survey

In an effort to maintain a high level of customer service, we ask for your cooperation in completing this brief survey.

Customer Satisfaction Survey

1. Please enter the date of service you are completing this survey for:
       
   
2. Please check the City Department(s) with which you interacted and rate the customer service level for each:
   
City Department
Customer Service Rating
 
1
poor
2
good
3
excellent
Building Inspection
City Council Office
Community Center
Community Revitalization
City Income Tax
City Manager's Office
Engineering
Environmental Services
Economic Development
Fire
Health
Municipal Court
Ohio Small Business Office
Personnel
Planning/Community Devel
Police
Parks/Street Maintenance
Transit (Bus)
Water Services (Billing)
Water/Sewer Maintenance
Water Treatment Plant
Waste Water Treatment
Weatherwax Golf Course
 
3. Were you greeted upon arrival?
  Yes No  
     
4. If your contact was via telephone, were you transferred to another department?
  Yes No  
  If yes, how many times?
 
     
5. What improvements could we make for your interaction to be easier and more productive?
 
     
6. Your Name/Company Name/Phone/Address/Email Address: (Please note, anonymous surveys may be invalidated)
 
     
7. Would you like to be contacted so that you can provide additional feedback?
  Yes No  
   
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City of Middletown
One Donham Plaza
Middletown, OH
45042-1901
(513) 425-7766
© 2010-2013 City of Middletown, Ohio 
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